Pierre Jeanneret Tokyo

Order ~ Delivery process

All items are made to order and production typically takes 2-3 months.

Please refer to the following for the flow from ordering to delivery.

Place your order

*Due to system reasons, on the payment page for item orders,

The shipping fee will be displayed as "Free".

Please proceed to confirm your order.

The system will send you an email confirming your order details.

Please check the contents.

Shipping charges will be calculated based on the items you order and the destination.

We will send you an invoice for shipping charges by email.

Please follow the instructions in the email and make the payment within one week.

(Payment will be made within the online shop)

After confirming the shipping fee payment, we will begin the production process.

No cancellations or changes will be accepted after this stage.

We will contact you with an approximate delivery date within approximately 3 weeks.

It usually takes 2 to 3 months from ordering to delivery.

(Delivery date may vary as it will be transported by sea)

Please note that the delivery date may be delayed due to various circumstances surrounding the coronavirus infection.

As soon as the date of arrival at our warehouse is confirmed,

We will contact you to discuss the delivery schedule.

After arriving at our warehouse, we will inspect the product and arrange for delivery.

We will contact you with a confirmed delivery date.